Fujita Kanko Inc. (hereinafter referred to as "the Company") has established the following terms of use for its internet reservation system (hereinafter referred to as "the Service") by corporations, organizations, and individuals.
Clause 1. Scope of Regulations
These terms of use apply to users of our company services as well as to services described in Clause 2 (hereinafter collectively referred to as "Users").
Clause 2. The Service
This Service consists of a system where users may make reservations for accommodation, provided by the Company under conditions specified by the Company.
Clause 3. Conditions of Use
- Users of this servicer must abide by these terms of use.
- To make a reservation, Users must provide their names, addresses, telephone numbers, e-mail addresses, etc.
- Users agree to abide by restrictions on accommodation services provided under this service, and will not demand additional services or discount rates.
Clause 4. Establishment of Contract for Accommodation
Using this service, a contract for accommodation is established between the accommodation facility and the User once the reservation number is displayed on the User's browser and/or once the reservation information has been sent to the User's e-mail.
Clause 5. Cancellation of Contract
Regardless of the terms of use mentioned above, reservations are subject to cancellation without notice if the Company determines that the User has violated these Terms of Use or has acted in a manner consistent with the Prohibited Actions mentioned in Clause 6.
Clause 6. Prohibited Actions
The following user actions are prohibited.
a. Providing false information
b. Making a reservation for another party without their permission
c. Hindering the operation of this service to cause injury or threaten to cause injury to our Company
d. Breaching the rights of or damaging/threatening to damage other Users or third party
e. Using this service to make a profit by making reservations for others
f. Illegal actions and/or actions that impinge or potentially impinge on the public order
g. Any other actions the Company deems inappropriate
Clause 7. Cancelling or Changing Your Reservation
- To cancel or change your reservation, use the Company's Internet reservation system or call the accommodation facility where you made the reservation.
- Where the User cancels a reservation in full or in part, the following cancellation charges apply as stipulated by the terms and conditions of the accommodation facility where the reservation was made.
Cancellation Charges
| Date of Cancellation |
Charge |
| Day before |
20% |
| Same day |
80% |
| No-show |
100% |
Clause 8. User Information
- The Company will not disclose User information and/or history provided by the User under this service to any third party, except in the following cases.
a. Where required to do so by a public organization with the authority to demand such information
b. Where the User agrees to such disclosure
c. Under circumstances where emergency action is required
- The Company may utilize User information to assess trends in use of the Service. In such cases, information provided to third parties will not identify User companies, organizations, or individuals, including personal User information and/or history.
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In addition to the above, the Company will handle User personal information in a manner consistent with the Company's privacy policy.
∙ Privacy Policy
Clause 9. Payment
- Fees paid under contracts for accommodation made under the Service will be noted in a reservation confirmation sent to the User by e-mail.
- Accommodation fees are paid as stipulated by the hotel when the User checks in.
- addition to fees noted in the reservation confirmation sent to the User, any additional fees assessed by the hotel are pad directly to the hotel.
Clause 10. Termination of the Service
The Company reserves the right to temporarily suspend the Service without prior notice in the following cases.
a. For maintenance checks, servicing, and/or improvement of the server
b. Where problems arise with the systems and/or equipment required to operate the Service
c. Where servicing or version upgrade of the system is required
d. Where problems arise hindering the Internet connection
e. Other unavoidable circumstances
Clause 11. Disclaimers
- The Company takes no responsibility whatsoever for damage incurred by other parties as result of use of this Service. Any such dispute shall be resolved between the User and any affected parties.
- The Company takes no responsibility for any damage or inconvenience incurred by the User due to failure of the Service as a result of conditions described in Clause 10 or due to Internet connection conditions.
Clause 12. Changes to Terms of Use
The Company reserves the right to change the Terms of Use without prior notice to Users. Use of the Service subsequent to such changes is subject to the revised Terms of Use.
Clause 13. Settlement of Disputes
Should any disputes arise that are not covered by these Terms of Use, the parties concerned will work to resolve the dispute in good faith.
Clause 14. Court of Jurisdiction
Should any disputes arise with regard to the Service that cannot be settled through negotiations, the dispute will resolved in accordance with Japanese law at the court with jurisdiction in the district where the Company is located.
Revised August 7, 2008